Who is ECO Surv?

ECO Surv provides software solutions and mobile surveying applications in workflow management for the ECO, Green Homes Grant (GHG) and Retrofit Industry. Established in 2013, Founding Directors Nathaniel Butters and Alessandro Zerillo brought their 25 years of experience in the energy and software sectors along with their passion for making businesses run more efficiently through innovative, cutting edge software solutions and technology. Since then, ECO Surv has gone from strength to strength, particularly in recent months, and despite the adverse effects of the Coronavirus pandemic, has gone on to nearly double its team from 2019 to 2020.

The beauty of ECO Surv is in its ability to act as a vital cog for the entire energy efficiency supply chain. Through connecting field-based operatives, which include technical surveyors, gas, electrical engineers, and installation engineers to quality assurances, managing agents and utility companies to then notify through to OFGEM.

What the software is and who is it for?

Through this, the ECO Surv software platform streamlines the workflow process for installers of energy efficient measures in homes under the government Energy Company Obligation (ECO) and the newly launched Green Homes Grant scheme making data capture and processing simple and efficient. As a cloud-based SaaS platform with mobile applications, using ECO Surv offers substantial time savings at all stages of the process from lead generation, surveying, installation, verification, audit and generation of compliance documentation. ECO Surv eliminates human error in handling and producing paperwork for the entire supply chain, ensuring leaner processing, faster pay-outs and more profitable business processes. Using innovative technology, the platform allows compliance led workflows for all roles within the process to communicate seamlessly during the curation, qualification, and installation of ECO and GHG energy efficient measures. Hence, providing a whole new way of working for Installers, Lead Generators, Funders and Utility companies.

How it has been adapted for PAS2030: 2019 and 2035

A continuous improvement culture is something that is integral within the ECO Surv philosophy and the adaptation to comply with the new PAS2030:2019 standard is vital to upholding this. Alongside the workflow and compliance available on ECO Surv, they are currently in the process of integrating their new PAS workflow with market leading accreditation schemes to provide a seamless handoff between platforms along with an intuitive user experience.

At ECO Surv, it is vital to keep the customer at the forefront of what they do. They are constantly striving to support the supply chain in any way they can with the new PAS framework through providing that continued assistance that they are known for to our current customers and any new customers that join us throughout the process. In addition, being on the Retrofit Academy PAS Steering Group ensures the ECO Surv software is always up to date with the latest industry news and compliance.

The benefits of the software

Since entering the market in 2013, the ECO Surv platform has facilitated the installation of over 500,000 energy efficient measures in over 450,000 households resulting in significant carbon savings across the UK. Growth in 2020 and 2021 is forecast that under the ECO scheme, over half of the notified measures to OFGEM will have been processed by clients using the ECO Surv platform. Client feedback also suggests that submissions that used to take half a day to a full day, now only take 20-30 minutes through ECO Surv, compared to completing the same work on paper by hand.

In its essence, ECO Surv is passionate about quality and ensuring continued compliance with the idea that ‘we do the work, so you don’t have to’. To ensure they are at the forefront of industry knowledge and updates, Nathaniel and Alessandro sit on various working groups including; OFGEM ECO Reporting Working Group, the Retrofit Academy PAS Steering Group, being members of the Retrofit Academy Centre of Excellence and also working closely with TrustMark and other key industry partners.

A little about the integration between Elmhurst and ECO Surv

It is always important for ECO Surv to work with companies whose values and ethos aligns with their own. The integration between ECO Surv and Elmhurst will be a new step towards a more joined up approach between key industry stakeholders in the Retrofit sector. Through strategic partnerships, the industry will experience better standards and ultimately a better experience for the customer along the way in creating healthy homes, which ECO Surv believes is what everyone deserves.

If you would like to understand more about what we do here at ECO Surv, feel free to get in touch either via the telephone (0161 960 0100) or email (hello@eco-surv.co.uk) and one of our friendly team members will be more than happy to answer any queries you may have.

This article originally appeared in Energy Matters Magazine Issue 5